MonsterGeek is fighting the epidemic with you, shipping is $25 for all orders, and free shipping for a single purchase of $800 or more! Please click here for details.

Free local delivery is available for single purchases of HK$800 or above. Please click here for details.
You qualify for free shipping for your entire purchase providing your cart has at least HKD$800.Click Here to know more.

We provide priority door-to-door express delivery, general door-to-door express delivery, delivery to designated smart cabinets and self-pickup points, or in-store pick-up.
We currently offer shipping through courier and Store Pickup.

We promise to arrange for your order to be shipped as soon as possible. So that you can receive your favorite products faster.
Estimated time for priority door-to-door express delivery: 2-4 working days; general door-to-door express delivery and delivery to designated smart cabinets: 5-9 working days

NOTE: Shipping times may change due to shipping conditions.

Due to the slightly different store inventory, the store will notify you as soon as it is ready to pick it up at the store. Therefore, please provide a correct email address or phone number for contact purposes.
Depend on the stock, the pickup time may be different. We will contact you after the order is ready. Please provide correct email or mobile no. for the use of contact.

It usually takes an additional 2-3 weeks. Subject to change due to transportation conditions. We will process your order as soon as possible.
The shipment may take extra 2-3 weeks. We will fulfill the shipment as soon as possible.

Full payment for orders will be charged immediately.
Orders with pre-order items are charged the full amount at the time the order is placed.

If there are both ready-stocked and pre-ordered items in the order, the order will wait until all items are received before they are shipped together. If you want ready goods shipped first, please place separate orders.
Orders with both in-stock and pre-order items will be held until all pre-order games can be shipped. If you wish to have your in-stock items shipped immediately, separate orders will have to be placed.

We accept credit cards, PayPal, FPS and bank transfers.
We accept credit cards, PayPal, FPS and bank transfer.

If you choose FPS payment, please select "FPS" in "Payment" and the payment will be processed within 48 hours. FPS information will be displayed on the next page after order confirmation. After payment, please send the receipt/screenshot to the store via Email, Facebook Messenger or Whatapps to 5285 0935. The store will process the order immediately after receiving the notification. If the customer's receipt/screenshot is not received after 48 hours, the store has the right to cancel the order.

Bank name: Hang Seng Bank <br>FPS identification code: 101269579
Account name: MonsterGeek Board Game Store

To pay with FPS please choose “FPS” as your payment method. Once your order has been placed please transfer to the account within 48 hours. The payment infmation will be appear in the next page after you confirm the order. Please email / Facebook inbox/ Whatapps 52850935 the receipt to us. If not, we have the right to cancel the order.

Bank Name:Hang Seng Bank
FPS ID.: 101269579
Account Name: MonsterGeek Board Game Store

If you choose to pay by bank transfer, please select "Bank Transfer" in "Payment" and make the payment within 48 hours. After payment, please send the receipt/screenshot to the store via Email, Facebook Messenger or Whatapps to 5285 0935. The store will process the order immediately after receiving the notification. If the customer's receipt/screenshot is not received after 48 hours, the store has the right to cancel the order.

Bank name: 024 Hang Seng Bank account number: 769-336272-883
Account name: MonsterGeek Board Game Store

To pay with Bank Transfer please choose “Bank Transfer” as your payment method. Once your order has been placed please transfer to the account within 48 hours. Please email/ Facebook inbox/ Whatapps 52850935 the receipt to us. If not, we have the right to cancel the order.

Bank Name: 024 Hang Seng Bank
Account No.:769-336272-883
Account Name: MonsterGeek Board Game Store

The store does not provide return service. If you find any problems with the goods, please contact us within 7 days of purchase for follow-up, or contact the publisher to receive replacement parts. The store does not provide replacement parts. If you encounter any problems, please contact the store and we are willing to provide assistance.
Unfortunately, due to the nature of the products we sell, we are unable to accept returns in most cases. If the game has a missing component, the publisher will need to be contacted to get replacements. We do not have replacements for individual game pieces. If you have any problems contacting the publisher please contact us and we will help you with it.

The order may be canceled due to out-of-stock or other reasons. The store will contact you and arrange a refund of the relevant funds.
If the products are out of stock, we will contact you directly and the purchase amount will be refunded.