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MonsterGeek Delivery Service
(1) Delivery to addresses in private or industrial and commercial buildings:
There are priority (2-4 days) and regular (5-7 days) door-to-door express delivery options. The shipping fee will be displayed at checkout.

(2) Delivered to Hong Kong SF smart lockers and self-pickup points:
The local shipping fee for a single purchase is HK$35, and free shipping is available for orders over HK$800!
Shipping time is generally 5-9 days.

(3) Self-pickup at Mong Kok store:
After placing the order, we will notify you to pick up the goods.
Note: A handling fee of HK$5 will be charged for a single purchase of less than HK$120.

If you have special delivery requirements, please contact us separately after placing your order.
To protect the interests of our customers, we recommend that you confirm the total bill and shipping amount displayed when making payment.

Pre-oder details

1. Pre-oder items require a full deposit.
2. Pre-oder cannot be canceled, please consider carefully before ordering.
3. The order may be canceled due to out-of-stock or other reasons. We will contact you and arrange to refund the relevant funds.

Pre-oder time

Depending on the situation of each product, the waiting time will vary greatly. For enquiries, please contact us immediately.

Contact us

If you want to order specific products, please contact us.

Return Policy

MonsterGeek does not offer returns. If you find any problems with the goods (such as missing/damaged parts), please contact us within 7 days after purchase for follow-up, or contact the publisher to receive replacement parts. The store does not provide replacement parts. If you encounter any problems, please feel free to contact us and we are willing to provide assistance.

Contact us

If you find any problems, please contact us.