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The shipping fee for the entire order is $35. Free shipping on purchases over $800.
The single local shipping fee is HK$35, and free shipping is available for purchases over $800. The freight discount is only available at Hong Kong SF smart lockers and self-pickup points. There are also a variety of shipping methods to choose from, and you can even pick up the goods at the Mong Kok store ( details ).
Please note that if there are both in-stock and pre-ordered items in the order, the order will not be shipped until all the items are available. If you want ready goods shipped first, please place separate orders.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a MonsterGeek Board Game Store gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. If you have any questions, please contact us directly.
*MonsterGeek Gift Card will be expired after 2 years.
*MonsterGeek Gift Card cannot be refunded.
MonsterGeek Delivery Service
(1) Delivery to addresses in private or industrial and commercial buildings:
There are priority (2-4 days) and regular (5-7 days) door-to-door express delivery options. The shipping fee will be displayed at checkout.
(2) Delivered to Hong Kong SF smart lockers and self-pickup points:
The local shipping fee for a single purchase is HK$35, and free shipping is available for orders over HK$800!
Shipping time is generally 5-9 days.
(3) Self-pickup at Mong Kok store:
After placing the order, we will notify you to pick up the goods.
Note: A handling fee of HK$5 will be charged for a single purchase of less than HK$120.
If you have special delivery requirements, please contact us separately after placing your order.
To protect the interests of our customers, we recommend that you confirm the total bill and shipping amount displayed when making payment.
1. Pre-oder items require a full deposit.
2. Pre-oder cannot be canceled, please consider carefully before ordering.
3. The order may be canceled due to out-of-stock or other reasons. We will contact you and arrange to refund the relevant funds.
Depending on the situation of each product, the waiting time will vary greatly. For enquiries, please contact us immediately.
If you want to order specific products, please contact us.
MonsterGeek does not offer returns. If you find any problems with the goods (such as missing/damaged parts), please contact us within 7 days after purchase for follow-up, or contact the publisher to receive replacement parts. The store does not provide replacement parts. If you encounter any problems, please feel free to contact us and we are willing to provide assistance.
If you find any problems, please contact us.
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